Live end-to-end simulation
One scan, one fault, start to finish
Follow a single broken washer through the whole HippoHelp flow — from the customer's phone to a verified invoice — and see where the value is created at each step.
Customer
Customer scans the QR code
Washer 4 won't start at a Dexter-equipped laundromat. The customer scans the sticker on the machine — no app download, no phone call.
Help starts in under 5 seconds, 24/7.
Washer 4 · Site NSW-114
Hi! I'm the HippoHelp assistant.
Which machine are you at?
Where the value lands
One scan removes a phone call, produces a complete work order, and leaves an audit trail behind it.
Fewer support calls
Routine inquiries handled by AI instead of your phone.
50+ languages
Every customer helped in their own language, day or night.
Faster repairs
Technicians arrive knowing the fault and the parts.
Verified spend
Photo, GPS and invoice evidence on every job.